ZW Group: Your Trusted Partner in Heavy-Duty Transportation Solutions.
ZW Trailer®is a Leading Enterprise Specializing in the Manufacturing of High-Quality Semi-Trailers.Which Main Products including Flatbed Semi Trailer,Skeletal Trailers,Lowbed Trailer, Fuel Tanker Trailers, LPG Trailer,Asphalt Tank Trailer,Cement Tanker Trailer,Tipper Semi-Trailer,Car carrier SemiTrailer,and other Special transport semi-trailer.
ZW Truck® Proprietary Heavy Truck Refurbished Factory.
Any Brand Sinotruk Howo,Shacman,Foton,FAW,Beiben Truck, Whether it’s Dump truck, Tractor truck, Cargo truck,We have Proprietary Refurbishment Process,ensuring every truck undergoes meticulous inspection, repair, and component replacement using high-quality parts.
This translates to enhanced reliability and extended lifespan for your investment.
Meanwhile,As Sinotruk,Shacman,Foton Franchiser,We Provide Brand NEW Truck to meet Customers’ Transportation needs.
ZW Group Service:Your Success, Our Commitment: Tailored Lifetime Support Services.
Pre-Sales & Sales Process:
1. Customized solution consulting: deeply understand the transportation needs of customers, and provide tailor-made solutions for semi-trailers and commercial vehicles, including model selection, configuration optimization, load capacity evaluation, etc.
2. Detailed product information and professional consultation: Provide comprehensive product catalogs, technical parameters, performance reports, certification information, etc., and provide detailed consulting services through a professional sales team to answer customer questions and help customers choose the most suitable products.
3. Competitive quotation scheme: Provide a transparent and competitive price system, and cooperate with local banks/financial institutions to provide customers with a variety of flexible payment schemes and reduce the purchase threshold of customers.
4 International transportation and logistics program support: Provide professional international transportation program consulting for export business, including shipping, land transportation, customs declaration, insurance and other aspects of guidance and assistance, to ensure that products smoothly and safely delivered to customers.
5 Target market regulations and certification guidance: familiar with the relevant regulations and certification requirements of the target market, provide professional guidance and support for customers to ensure that products comply with local laws and regulations, and successfully pass the customs and registration.
6. Field visit and factory visit opportunities: Invite potential customers to the factory for field visit, show the production strength, technical level and quality control system of the company, and enhance the trust of customers.
7. Multi-language communication support: Provide professional sales and technical support teams covering the main languages of the target market to ensure smooth communication and eliminate language barriers.
Post-Sales Support:
1. Comprehensive quality assurance and warranty services: provide a clear quality assurance period and scope, and provide flexible extended warranty services according to different products and customer needs, so that customers have no worries.
2. Quick response spare parts supply system: Establish a sound global spare parts supply network and quick response mechanism to ensure that customers can obtain original spare parts in time when they need to reduce vehicle outage time.
3. Professional technical support and troubleshooting: Provide multi-channel technical support, including telephone, email, online consultation, etc., and equipped with a professional technical team to provide customers with timely fault diagnosis and troubleshooting guidance.
4. Training for drivers and maintenance personnel: according to customer needs, we provide professional driver operation training and maintenance training to help customers better use and maintain vehicles and extend the service life of vehicles.
5. Regular customer return visit and satisfaction survey: regularly communicate with customers to understand the use of vehicles and customer feedback, timely solve the problems encountered by customers in the use of the process, and constantly improve the quality of service.
6. Maintenance service network within the main market countries: Establish maintenance service networks in Nigeria (Lagos) in Africa and Saudi (Riyadh) in the Middle East to facilitate customers to obtain professional maintenance services.
Over the years, ZW Group has earned a distinguished reputation and enjoys excellent brand recognition in our overseas markets.
This is a testament to our unwavering commitment to providing superior products, competitive pricing, and exceptional customer service.
Choose ZW Group for quality, reliability, and a partnership you can trust.